Why have I been charged more than the fare quote?

Modified on Tue, 19 Mar 2024 at 10:22 PM

When you book your ride, we give you an estimated fare. Your actual fare is charged once you have completed your ride. The actual fare may differ from the estimated fare due to wait time and or extras which we try to accommodate within the pre-authorisation. Please check your card or bank statement again in the coming days to see the final amount charged. If you have any queries about your payments, please use our website contact form.

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