Effective Date: March 2023

Thank you for choosing Dash Cars (“we,” “us,” or “our”). We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy outlines how we collect, use, disclose, and protect the information we gather from our customers and visitors to our website.

 

Information We Collect:

1.1 Personal Information:

We may collect the following personal information from you when you use our taxi services or interact with our website:

1. Name, address, and contact details (phone number, email address).
2. Identification information (driver’s license, passport, etc. for our drivers).
3. Location information when you use our taxi services.

1.2 Usage Data:

We may also collect non-personally identifiable information when you interact with our website or use our services. This data may include:

1. Device information (IP address, browser type, operating system, etc.).
2. Log information (date, time, and duration of your visit, pages viewed).
3. Geolocation data (only if you choose to share this with us).

 

How We Use Your Information:

2.1 Providing Taxi Services:

We use your personal information to process and fulfill your taxi service requests. This includes arranging transportation, contacting you regarding bookings, and ensuring a smooth and efficient taxi service.

2.2 Payment Processing:

Your payment information is used to process transactions for the taxi services you request. We may also use this information to detect and prevent fraudulent activities.

2.3 Communication:

We may use your contact details to communicate with you about your bookings, updates to our services, special offers, and promotions. You can opt-out of marketing communications at any time.

2.4 Customer Support:

Your information may be used to address your inquiries, respond to your feedback, and provide customer support.

2.5. Legal Compliance:

In certain situations, we may need to use and disclose your personal information to comply with applicable laws, regulations, or legal proceedings.

 

How We Share Your Information:

3.1 Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our taxi services, processing payments, analyzing website usage, or providing customer support. We will ensure that these providers are GDPR compliant and maintain the confidentiality and security of your data.

3.2 Business Partners:

At times, we may partner with other businesses to offer combined services or promotions. In such cases, we may share your information with these partners, but only with your consent.

3.3 Legal Obligations:

We may share your information when required by law or in response to a legal request, such as a court order, subpoena, or government investigation.

3.4 Business Transactions:

If we are involved in a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction. We will notify you of any such event and any changes to the privacy policy.

 

Your Choices and Rights:

4.1 Access and Correction:

You have the right to access, update, or correct your personal information. If you need assistance with this, please contact us using the details provided below.

4.2 Opt-Out:

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

4.3 Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

 

Security Measures:

We implement robust security measures to protect your personal information from unauthorized access, disclosure, or alteration. We regularly review and enhance our security practices to maintain the integrity of your data.

International Data Transfers:

If we transfer your personal information to countries outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place to protect your data, as required by the GDPR.

Updates to this Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version of the policy will be posted on our website, and the effective date will be indicated.

 

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

1. Dash Travel UK Ltd
2. 81 High Street
3. Haverhill, CB9 8AN
4. enquiries@dashtaxi.cab
5. 01440 712712

By using our taxi services or interacting with our website, you acknowledge that you have read and understood this Privacy Policy and agree to the terms and practices outlined herein.

Last Updated: 26th July 2023